Bicycle Transport Terms And Conditions

    The Bicycle Transport Company cares about your safety and comfort whilst travelling and that is why we provide a list of terms and conditions as follows:-

  1. Smoke-free policy. We provide the healthiest atmosphere to all of our clients by providing them with a smoke free environment and would ask you not to smoke so that our vehicles maintain this standard and there is no smoke damage. It is against the law to smoke in a Public Service Vehicle.
  2. Refuse bins/bags will be provided please use them. Sickness bags are available. If you are feeling sick alert the driver who will provide bags and stop when safe to do so. Our vehicles are inspected and cleaned on a daily basis, we ask that you clean up after yourself to maintain our high standards and avoid having to pay damage costs as a result of leaving a vehicle soiled. The Bicycle Transport Company reserves the right to charge a fee for cleaning a soiled vehicle.
  3. Seatbelts. Passengers must wear seat belts at all times.
  4. Payment. Cash and cheques are accepted on all bookings. A non-refundable deposit of 10% or £50 (whichever is the greater) must be paid to secure the booking no refund will be given within 7 days of departure. Balance of monies are due 14 days in advance of departure date. Full cash payment will be accepted on the day of departure when a booking has been made less than 7 days from departure or with prior agreement.
  5. Passengers own cycle insurance should be held (if required) as The Bicycle Transport Company cannot be held responsible for any loss/damage of belongings.
  6. Conduct of passengers. The driver is responsible for the safety of the vehicle and may remove any passenger who prejudices safety or is in breach of the Public Service Regulations 1990.
  7. Breakdowns and Delays. The company gives an indication of journey time in good faith. However, as a result of breakdown or traffic congestion, or other events beyond the reasonable control of the company, journeys may take longer than predicted and the company will not be liable for any loss suffered by the passenger as a result.

   Should you have any queries about any other aspects of our service then please do not hesitate to contact us on info@thebicycletransportcompany.co.uk or 01207 240400.